All Systems Operational

About This Site

This site will display real-time information about Interseller's status across all of its services. If you are experiencing problems that are not reported here, please reach out to us through our live chat or by emailing us at help@interseller.io.

Website & API Operational
90 days ago
100.0 % uptime
Today
Email Sending & Syncing Operational
Integrations Operational
Chrome Extension Operational
Support Team Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 8, 2021
Resolved - This incident has been resolved.
Dec 8, 18:31 EST
Monitoring - We have scaled capacity and are processing through a large amount of integration syncing jobs. Integration syncing should be caught up soon.
Dec 8, 17:49 EST
Investigating - We are currently looking into delays with syncing contacts to all integrations at this time.
Dec 8, 17:21 EST
Resolved - This incident has been resolved.
Dec 8, 00:22 EST
Monitoring - Most Interseller services are recovering normally and we're working to resolve some final minor issues with some services.
Dec 7, 18:57 EST
Update - We are seeing signs of recovery on all services and are currently validating service availability.
Dec 7, 17:19 EST
Update - We're seeing errors in email syncing, open tracking, click tracking, and importing/exporting contacts at this time. We're working to build a temporary solution to resolve these errors.
Dec 7, 16:05 EST
Update - Email syncing, open tracking, and click tracking have been restored. We're actively monitoring these services to ensure availability during AWS's outage.
Dec 7, 15:39 EST
Update - We're currently seeing issues with slow syncing response times and missed open tracking. We're working to temporarily resolve these issues.
Dec 7, 15:21 EST
Update - We are currently using a temporary solution to keep sending emails on-time. We're still actively monitoring the AWS outage and hope that it is resolved soon.
Dec 7, 12:17 EST
Update - Additionally, we're seeing issues uploading CSV's and exporting sequences at this time.
Dec 7, 11:46 EST
Identified - Due to an outage with AWS, sending and syncing emails is delayed. We are monitoring the situation closely.

Please visit AWS's status page for more information:
https://status.aws.amazon.com/
Dec 7, 11:38 EST
Dec 7, 2021
Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - Syncing has fully caught up and service is now fully operational. Our teams will be working on ensuring that syncing speed is snappy as we continue to scale.
Dec 2, 00:04 EST
Monitoring - We've identified the issue and have resolved the underlying cause. Syncing and delays are catching up and we are monitoring to ensure that all syncing is up to speed.

We've also found that the underlying cause also affected:

* Bulk CSV lookups
* Issues not finding contacts within the search bar
Dec 1, 23:53 EST
Identified - We're currently investigating issues with delayed syncing with integrations.
Dec 1, 22:57 EST
Dec 1, 2021
Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.