Interseller Outage

Incident Report for Interseller

Postmortem

Due to an unchecked user input, this input would cause our infrastructure to go temporarily offline for a short period of time (~5 minutes). After monitoring, we identified the failure and quickly patched related code.

We sorry for the inconvenience that this may have caused!

Posted Jun 11, 2021 - 00:20 EDT

Resolved

This incident has been resolved.

Posted Jun 07, 2021 - 17:33 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 07, 2021 - 16:58 EDT

Update

Services have been recovered, we're looking into the root cause of the issue.

Posted Jun 07, 2021 - 16:21 EDT

Investigating

We are currently investigating this issue.

Posted Jun 07, 2021 - 16:15 EDT

This incident affected: Website & API.