AWS Outage
Incident Report for Interseller
This incident has been resolved.
Posted Dec 08, 2021 - 00:22 EST
Most Interseller services are recovering normally and we're working to resolve some final minor issues with some services.
Posted Dec 07, 2021 - 18:57 EST
We are seeing signs of recovery on all services and are currently validating service availability.
Posted Dec 07, 2021 - 17:19 EST
We're seeing errors in email syncing, open tracking, click tracking, and importing/exporting contacts at this time. We're working to build a temporary solution to resolve these errors.
Posted Dec 07, 2021 - 16:05 EST
Email syncing, open tracking, and click tracking have been restored. We're actively monitoring these services to ensure availability during AWS's outage.
Posted Dec 07, 2021 - 15:39 EST
We're currently seeing issues with slow syncing response times and missed open tracking. We're working to temporarily resolve these issues.
Posted Dec 07, 2021 - 15:21 EST
We are currently using a temporary solution to keep sending emails on-time. We're still actively monitoring the AWS outage and hope that it is resolved soon.
Posted Dec 07, 2021 - 12:17 EST
Additionally, we're seeing issues uploading CSV's and exporting sequences at this time.
Posted Dec 07, 2021 - 11:46 EST
Due to an outage with AWS, sending and syncing emails is delayed. We are monitoring the situation closely.

Please visit AWS's status page for more information:
Posted Dec 07, 2021 - 11:38 EST
This incident affected: Website & API and Email Sending & Syncing.